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Some managers assume that if they give no feedback, workers will know that they are doing fine. Others fear that the feedback they provide will not be appreciated.
A Gallup survey indicates that the opposite is true. In a global study of employees in 116 countries, they found that the two lowest rated items were:
- In the last seven days I have been recognized for doing good work.
- In the last six months, someone has talked to me about my work progress.
Personalized feedback and recognition are not just "nice to haves". They are an essential element effectively leading people. However, as Gallup discovered, they are also frequently neglected.
From our earliest schooldays, we were accustomed to getting grades. Without measurement, there cannot be progress. When was the last time you provided constructive feedback to someone on your team?
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