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Retaining and Building Trust

The ultimate test of leadership is the ability to retain trusting followers. Yet many leaders make mistakes in dealing with the people on their team.

Here are just a few, not necessarily in priority order:

  • Not doing what you said you would do
  • Avoiding conflict
  • Undercommunicating
  • Not asking for help
  • Believing that trust is automatic
  • Insisting on unnecessary tasks

Compare each of these mistakes with your own performance. Then consider that of each of your direct reports.

Which of these needs work to improve your own leadership skills?

Which of them has weakened the performance of one or more of your direct reports?

What will you do to correct these mistakes and rebuild trust?

When it comes to unnecessary tasks, consider making a “stop doing” list for yourself and the rest of the management team.

People are often engaged in endless meetings, dealing with too much email, and the need to interact with an unreasonably large number of direct reports. Given these three types of distractions, it is understandable that not enough decisions get made.

List all the things that you recognize as a waste of time in your stop-doing list. Then figure out how to either delegate these tasks or eliminate them. The best companies have mastered the art of unnecessary interaction.

Have you done your part?

 

K. B. Ackerman Company
1 Miranova Place
Columbus, Ohio 43215
Phone 614-946-9436

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