(A One-Day Seminar For Warehouse Managers and Others Involved
In Working With Warehouses)
7:30 a.m.
Registration and Continental Breakfast |
|
8:30 a.m.
Maintaining Quality in the Warehouse |
Total quality management
has special meaning for the warehouse manager. Both
meaning and measurement will be explored in this presentation.
|
9:30 a.m.
Team Assignments and Introduction of First Management
Case |
|
9:35-10:00 a.m.
Coffee and Study of Management Case |
|
10:00-10:30 a.m.
Discussion of Management Case |
|
10:30-11:30 a.m.
Improving Warehouse Productivity |
New approaches to workload
planning, scheduling and measurement are the subject
of the second presentation. |
11:30 a.m.
Introduction of Second Management Case |
|
11:35 a.m.-12:45 p.m.
Lunch and Team Studies of Case |
|
12:45-1:30 p.m.
Case Discussion
|
|
1:30-2:30 p.m.
Mentoring the Transition From Worker to Manager
|
The transition from worker
to supervisor is difficult, particularly when the individual
started as an hourly worker. The necessity of coaching,
and best practices in supporting the change will be
developed. |
2:30 p.m.
Introduction of Mini-case
|
|
2:35-3:00 p.m.
Discussion of Mini-case |
|
3:00-4:00 p.m.
Improving Communication |
|
4:00-4:30
Team Exercise in Communications Improvement |
|
4:30-5:00 p.m.
Questions and Open Discussion |
|
5:00 p.m.
Adjournment |
|